Terms of Use

Version of 10 September 2026. Русская версия

By installing Setline and creating an account you accept the terms below. If something here does not work for you, write to us instead of creating an account.

1. What the service is

Setline is a tool for a coach working with students: invitations, chat, programs and assignments, a diary of training, food and check-ins. We provide the app and the server. We do not provide coaching, we do not match people with coaches and we are not a party to the relationship between a coach and a student, including its financial side.

2. Account

• An account belongs to one real person aged 16 or older and is not shared.
• Keeping the password safe is on you. If it leaks, change it and let us know.
• One person can be both a coach and a student — that is one account with a context switch, not two.
• You can delete the account at any time, in the app or on the deletion page. What remains afterwards is described in the privacy policy.

3. What is not allowed

• Posting other people's personal data, photos or material you have no rights to.
• Harassing the other side, sending spam or advertising.
• Trying to reach someone else's data, or breaking or overloading the service with automated requests.
• Using the service for anything unlawful.

We may limit or close an account for a violation and will explain why by email.

4. Coach subscription

• Basic access is free: a coach can work with up to five students at a time, and a student uses the app in full and pays nothing.
• Premium is bought by the coach. It raises the number of slots and unlocks, for that coach's students, the weekly bar, the then-and-now slider, the weekly recap and the consistency board.
• Price and period are shown in the app before payment. Payment happens at the payment provider; card details never reach us.
• The subscription renews automatically at the end of the paid period using the same card. We send a reminder email with a cancel button 24 hours before the charge.
• You can cancel at any time — in the app on the Profile tab, or through the link in the email. Cancelling stops the next charge; the period already paid for runs to its end.
• When Premium ends, paid features switch off and the data stays: students, conversations, programs and logs are not touched. If there are more students than the free limit allows, no new invitations can be sent until slots free up.
• We do not refund the unused remainder of a period by default. If a charge was a mistake or the service was down, write to support@setline.space and we will sort it out and refund.
• We may change the price. A running subscription finishes at the old price and we announce a new one by email in advance.

5. This is not a medical service

6. Your content

Texts, photos, voice messages and video remain yours. We store and display them only to run the service: to deliver a message to the other side and to show your diary to you. We do not use them to train models or for advertising, and we do not pass them to third parties beyond what the privacy policy lists.

7. Liability

The service is provided as is. We work to keep it running and to keep data safe, and we make backups, but we do not promise uninterrupted availability. We are not responsible for training results, for the actions of a coach or a student, or for lost profit. To the extent permitted by law, our liability is limited to what you paid for the subscription in the last 12 months.

We may shut the service or parts of it down. In that case we give at least 30 days' notice by email and refund the paid but unused period.

8. Changes

These terms may change. A new version appears on this page with a new date, and material changes are announced by email. Continuing to use the service after that means you accept the new version.

9. Law and disputes

These terms are governed by the law of the Russian Federation. We try to solve any dispute by email first: write to support@setline.space and we reply within three business days.